Competency Assessment in Health Care Workshop

Donna Wright, RN, MS
Professional Development Specialist/Consultant
Creative Health Care Management

March 28, 2017
8 am - 5 pm

University of Maryland Medical Center
Shock Trauma Auditorium
22 South Greene Street
Baltimore, MD 21201

Click here to download directions and parking information.

Registration Fee:
$100 (non-refundable)

Registration Deadline:
March 22, 2017

Space is limited. Register today!

Click here for information about how to register.


This workshop will explore the elements needed to create a successful competency program. You will learn many creative strategies to the competency process and creative ways to verify competencies in all departments. We will explore ways to operationalize this process every day and ensure compliance. Join us for a humorous look at how to develop a system that really works.


  1. Develop a system to identify ongoing competencies that reflect your organization’s quality improvement needs. The Joint Commission is looking for a strong tie between QI and Competency assessment.
  2. Examine the use and implications of initial competencies and how to get the most out of orientation.
  3. Create a competency system that promotes employee accountability.
  4. Show you how to use the competency process to motivate and recognize employees.
  5. Look at ways to combine or streamline the overlap between competency assessment and your performance review process.


  • Directors, Managers 
  • Educators 
  • Human Resources
  • Quality Improvement 
  • Front-line Leadership


Donna Wright, RN, MS
Professional Development Specialist/Consultant
Creative Health Care Management

Donna Wright has created a competency model that has become the industry standard. She has helped many health care organizations create meaningful, effective competency and staff development programs for all departments. She has published and lectured across the nation and internationally on topics such as creative educational strategies, self-directed learning, competency assessment and validation, creative approaches to mandatory training, creating a healthy work environment, and implementing shared governance. She is best known for her books on competency (which have also been translated into Japanese), also well as her collaborative work with her colleagues on relationship-based care. Her experiences are in both staff and leadership roles in a variety of health care settings, including rural Africa.

Ms. Wright is a member and past president of the Association of Nursing Professional Development and is a recipient of their Promoting Excellence in Consultation Award. Donna holds a master’s degree from the University of Minnesota and is known for her energy and refreshing approach to education, competency, and professional development.

For More Information:
Please contact Sandra Griffin,
Director of Nursing at